Conducting a Lessons Learned Session
Toward the end of the project, conduct a lessons learned meeting. The output of the meeting will be a list of the lessons learned for inclusion in the project evaluation report.
Invite all the participants on the project. Ask each to bring a list of what went well, what did not go well, and lessons that each learned. On some large projects, you might want to conduct multiple meetings or a separate meeting with the suppliers and another meeting with the IBM team.
The following is a sample agenda that works well.
Agenda