Reviews in the CRM Project Management Process
Global Services has a QA organization that conducts project reviews at the following points in a project's life cycle.
The QA process starts during opportunity management and continues through proposal development ending with price release.
The steps are:
- Preliminary Risk Assessment
- Performed by contract owner
- Solution Assurance QA1
- Business Assurance QA2- Performed by service providers
- Proposal Assurance QA3- Management Review and Approval