GENERAL INFORMATION
GENERAL INFORMATION Browser and viewing requirements Knowledge Refresh is designed for use with Microsoft Internet Explorer 5.5. Versions of Microsoft Internet Explorer prior to the specified minimum version may not function properly. Other browsers, such as Netscape Communicator, and AOL, are not supported. Since Knowledge Refresh screens are designed to an 1024x768 format browser window, the offering is best viewed at a screen resolution of 1024x768 or higher. JavaScript and browser "cookies" must be enabled for this application to function properly. "Cookies" are used to track your progress in the offering. If you know that JavaScript is not enabled or you receive error messages to that effect, do the following:
Zone Labs Integrity Desktop Firewall and 'pop-up ad blockers' The Knowledge Refresh screens are dynamically created and controlled by
the offering application. Many firewall products, such as "Zone
Labs
Integrity Desktop" have controls which prevent dynamic screens from
being displayed. You must disable any 'Ad Blocking' functions in your
firewall product (or if you have a third-party 'Ad Blocker') for this
offering to function correctly.
Font requirements Knowledge Refresh is designed to operate only with specific Windows font sizes. If your display settings are configured to use fonts other than default 'Normal size (96 dpi)' fonts, many of the screens in this offering will not display correctly. If you observe 'scroll bars' in the title area of the Knowledge Refresh browser window, such as: If you observer this behavior, it is an indication that you must modify your Windows font settings. To check and/or modify your Windows font settings:
Completion credit for the offering You must do the following to obtain completion credit for Knowledge Refresh.
Microsoft Windows tips Application windows on your desktop can overlap, and sometimes a window may be completely hidden by another one. With Microsoft Windows, the Task Bar at the bottom of your desktop will show an icon for each open browser window. If you've "lost" a window, check the Task Bar to see if it's hiding! You can also press Alt+Tab repeatedly in order to circulate through the application windows that are open on your desktop. |