Service and support for the AS/400 Toolbox for Java

Use the following resources for service and support:

Support Services for the AS/400 Toolbox for Java, 5763-JC1, are provided under the usual terms and conditions for AS/400 software products. Support services include program services, voice support, and consulting services. Contact your local IBM representative for more information.

Resolving AS/400 Toolbox for Java program defects is supported under program services and voice support, while resolving application programming and debugging issues is supported under consulting services.

AS/400 Toolbox for Java application program interface (API) calls are supported under consulting services unless any of the following are true:

All programming assistance is supported under consulting services including those program samples provided in the AS/400 Toolbox for Java licensed program. Additional samples may be made available on the Internet at the AS/400 home page Link outside Information Center on an unsupported basis.

Problem solving information is provided with the AS/400 Toolbox for Java Licensed Program Product. If you believe there is a potential defect in the AS/400 Toolbox for Java API, a simple program that demonstrates the error will be required.