Use the following resources for service and support:
Support Services for the AS/400 Toolbox for Java, 5763-JC1, are provided under the usual terms and conditions for AS/400 software products. Support services include program services, voice support, and consulting services. Contact your local IBM representative for more information.
Resolving AS/400 Toolbox for Java program defects is supported under program services and voice support, while resolving application programming and debugging issues is supported under consulting services.
AS/400 Toolbox for Java application program interface (API) calls are supported under consulting services unless any of the following are true:
All programming assistance is supported under consulting
services including those program samples provided in the AS/400
Toolbox for Java licensed program. Additional samples may be made
available on the Internet at the AS/400 home page on an unsupported basis.
Problem solving information is provided with the AS/400 Toolbox for Java Licensed Program Product. If you believe there is a potential defect in the AS/400 Toolbox for Java API, a simple program that demonstrates the error will be required.
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