DOCUMENT:Q196270 TITLE :SNMP Agent Leaks Memory When Queried PRODUCT :Windows NT PROD/VER:4.0 OPER/SYS:WINDOWS NT KEYWORD :kbbug4.00 kbfix4.00 -------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows NT Workstation version 4.0 - Microsoft Windows NT Server version 4.0 - Microsoft Windows NT Server, Enterprise Edition version 4.0 -------------------------------------------------------------------------- SYMPTOMS ======== The SNMPtest utility exhibits substantial memory leakage when it is used to stress the SNMP agent. CAUSE ===== This problem occurs because, while processing messages, a buffer was used that was never freed. RESOLUTION ========== A supported fix that corrects this problem is now available from Microsoft, but has not been fully regression tested and should be applied only to systems experiencing this specific problem. If you are not severely affected by this specific problem, Microsoft recommends that you wait for the next Windows NT service pack that contains this fix. To resolve this problem immediately, download the fix as described below. For a complete list of Microsoft Product Support Services phone numbers and information on support costs, please go to the following address on the World Wide Web: http://support.microsoft.com/support/supportnet/default.asp This hotfix has been posted to the following Internet location as Smsfixi.exe (x86) and Smsfixa.exe (Alpha): This hotfix was updated on December 17, 1998. ftp://ftp.microsoft.com/bussys/winnt/winnt-public/fixes/usa/NT40/ hotfixes-postSP4/Sms-fix/ NOTE: If you contact Microsoft to obtain this fix, a fee may be charged. This fee is refundable if it is determined that you only require the fix you requested. However, this fee is non-refundable if you request additional technical support. For more information about eligibility for no-charge technical support, see the following article in the Microsoft Knowledge Base: ARTICLE-ID: Q154871 TITLE : Determining If Your Product Is Eligible for No-Charge Technical Support STATUS ====== Microsoft has confirmed this to be a problem in Windows NT version 4.0. Additional query words: 4.00 systems management server service ============================================================================ THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.